Frequently Asked Questions

Most of the questions I get by email are repeat questions that I answer over and over, so I’ve compiled them into a very detailed FAQ. If you don't find the answer to your question here, you can reach me through the Contact Us link.

How do I update my email address?

General questions about Scrapper’s Guide training CDs
(I’m new—where should I start? What’s on your CD? Why should I purchase your training program? Which CD should I order? Will your training work with my version? etc.)

Technical issues with Scrapper’s Guide CDs
(I can't get the video to play; The Start Here file won't open)

Photoshop / Photoshop Elements questions
(Can you tell me how to . . .? etc. How do I organize 3rd party products? )

Premier membership and Digital Scrapper newsletter questions
(What is Premier membership? I can’t log in. I’m having trouble downloading, etc.)

Paper and printing questions
(Which printer/paper do you recommend? Where can I get 12 x 12 photo paper? etc.)